Last updated: May 25th, 2018
why it exists
To protect personal information of customers and employees by adhering to British Columbia's Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Information Protection Act (PIPA).
- Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the websites you visit, in order to provide you with advertising about Level Ground. For example, if you visit levelground.com and also use a social media platform, you may see a Level Ground ad in your social media newsfeed or timeline.
- Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use our website. You can also opt out of receiving interest-based ads from certain ad networks here (or if located in the European Union, here).
Personal/company information obtained from customers will only be used and disclosed for the purpose for which it was collected unless the individual/company consents, or if PIPA permits the new use or disclosure without consent. All digital information is collected via https secure communication and is stored in Level Ground's secure database with employee access restricted by role. When in print, customer information will be for internal use only.
The information collected includes, but is not limited to:
- phone number
- account history
Additionally, if you place an order by credit card, those details are sent to a third-party payment processor with only reference numbers stored in our system. Access to your payment details is further restricted to our accounting department only.